Curacao, a retail chain and creditor in California, faces allegations involving identity theft and credit reporting violations. Ms. Ramirez, a California resident, discovered in 2021 that an identity thief had fraudulently opened a credit account in her name with Curacao. Despite her efforts to resolve the issue—including submitting police reports, mortgage documents, and identification—Curacao allegedly continued to furnish false and derogatory information to credit agencies, harming her credit reputation.
The lawsuit claims that Curacao ignored multiple disputes from Ms. Ramirez, failing to remove the fraudulent tradeline and properly investigate her identity theft allegations.