The California Home Solicitation Sales Act (HSSA) is a state law that protects consumers from high-pressure sales tactics often used in door-to-door sales, including those for solar panels. This law applies to any sale made at a consumer’s home or away from the seller’s business premises, which makes it especially relevant for the solar panel industry, where many companies rely on door-to-door sales to reach homeowners. The HSSA allows consumers to cancel contracts within three business days or five days if you are 65 and older, providing a vital safeguard against rushed decisions made under pressure from aggressive sales tactics.
One key aspect of the HSSA is the requirement for sellers to provide clear written notice of the consumer’s right to cancel. In the context of solar panel sales, this means that any company making door-to-door offers must inform the homeowner that they can cancel the agreement within the three-day or five-day period without any penalties.
